Shipping policy
Shipping Policy
Thank you for shopping with Cafe Beat. We are committed to delivering your orders quickly, safely, and efficiently across Pakistan.
Order Processing
- Orders are processed within 24 hours after confirmation
- Orders placed on weekends or public holidays may be processed on the next working day
- Customers may receive a confirmation call or message before dispatch
Delivery Time
Estimated delivery times:
- Major Cities: 2โ4 business days
- Other Areas: 3โ6 business days
Delivery times may vary depending on courier service and location.
Shipping Charges
- Shipping charges are displayed during checkout
- Free shipping promotions may apply on selected offers or products
Cash on Delivery (COD)
We offer Cash on Delivery (COD) all over Pakistan.
Please ensure someone is available to receive the parcel at the provided address.
Order Tracking
Once your order is dispatched, you may receive a tracking number via SMS, WhatsApp, or email depending on courier availability.
Delivery Delays
Cafe Beat is not responsible for delays caused by:
- Weather conditions
- Public holidays
- Courier service issues
- Incorrect shipping information provided by the customer
Incorrect Address
Customers are responsible for providing accurate shipping details.
If an incorrect or incomplete address is provided, delivery delays or failed deliveries may occur.
Damaged or Missing Items
If your parcel arrives damaged or items are missing:
- Contact us within 48 hours of delivery
- Share clear images/videos of the package and product
- Our team will assist you accordingly
Order Cancellation
Orders can only be canceled before dispatch. Once shipped, orders cannot be canceled.